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Remote Content Moderation and Customer Support Specialist
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Remote Content Moderation and Customer Support Specialist
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Newsmatics Inc. is seeking a Customer Support Representative to review and moderate user-generated content, and respond to inquiries via phone and email. This fully remote position operates with a shift from 12:00 PM to 8:00 PM EST, supporting a global audience while maintaining high standards of service.
You will collaborate with the support team to improve moderation processes, identify trends, and ensure accurate information flow across the platform.