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PMO Lead – Program Director

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Job Description:

  • Own program governance and ensure alignment with customer business objectives and PTC strategic vision.
  • Develop and manage multi-year roadmaps for PLM/ALM adoption and integration.
  • Serve as a trusted advisor to executive stakeholders, providing thought leadership on digital thread, product lifecycle optimization, and enterprise architecture.
  • Oversee a portfolio of projects, ensuring delivery excellence, risk mitigation, and measurable business value.
  • Collaborate with PTC R&D, Customer Success, and partner ecosystem to drive innovation and best practices.
  • Lead executive-level workshops and business case development for PLM/ALM initiatives.
  • Ensure compliance with governance frameworks and manage escalations effectively.
  • Direct management of a team of PTC Professional Services project and Program Managers.
  • Mentor, coach, and develop the team.
  • Recruit, hire, and retain an experienced project management team that can advise partners and deliver direct PTC implementations.

Requirements:

  • US Person required. US citizenship or GC holder only. Role not eligible for sponsorship.
  • 5+ years of experience in PLM/ALM program leadership, with strong expertise in PTC related technologies.
  • Proven track record of managing enterprise-level transformation programs in manufacturing or high-tech industries.
  • 5+ years of experience in delivering AI solutions to customers.
  • Experience in utilizing and transforming Services Excellence with AI.
  • Exceptional communication, executive engagement, and stakeholder management skills.
  • Bachelor’s degree required; advanced degree preferred.
  • PMP or PgMP certification is highly desirable.

Benefits:

  • Eligible employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP) which allows for the purchase of discounted PTC stock.
  • Certain roles may also be eligible for participation in our equity programs.
  • Employees may be eligible for medical, dental and vision insurance.
  • Paid time off and sick leave.
  • Tuition reimbursement.
  • 401(k) contributions and employer match.
  • Flexible spending accounts.
  • Life insurance.
  • Disability coverage.
  • If you are an office-assigned employee, a generous commuter subsidy.
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