We are seeking a Patient Booking Specialist to join our team. The ideal candidate will be responsible for making outbound phone calls to le we generate for our medical spa & aesthetic practice clients, with the goal of setting an appointment. This role requires exceptional communication and appointment setting skills
Duties:
- Call le within 5 minutes after they submit their information (during regular US work hours)
- Follow a provided script
- Book them in for an appointment directly onto our clients' calendars
- Monitor text conversations with le
- Keep track of le in our clients' sales pipelines
Qualifications:
- Experience in appointment setting for medical spas or a related field
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Familiarity with marketing & CRM software such as GoHighLevel
- Ability to work multiple short shifts, including mornings, evenings, and make calls throughout the day as needed
- Commitment to providing exceptional customer experience
This role has the potential to scale into more hours or a full time role.
Job Types: Part-time, Contract
Pay: $15.00 per hour + Performance Bonuses
Performance Bonuses:
$5 per show for the first 10 showed appointments per month
$7 per show for appointments 11-20 in a month
$10 per show for appointments 21+ in a month
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Expected hours: 5 – 15 per week
Schedule:
2-4 workblocks throughout the day
Each workblock lasts anywhere from 15-45 minutes
Workblock times vary depending on your timezone
Sporadic phone calls made throughout the day as le come in (calls last approx. 5-7 minutes)