Customer Service Representative (Remote / No Phone Call / Entry Level)

Ready to launch your career in customer support? We're seeking an entry-level Customer Service Representative to work remotely and handle customer interactions through email and live chat. This position is perfect for strong writers who prefer asynchronous communication over phone-based support, allowing you to manage inquiries at your own pace while delivering excellent service.

Key Duties:

• Answer customer questions and concerns through email and live chat channels with speed and clarity.
• Attend regular team sync-ups to learn about new products, communication best practices, and operational guidelines.
• Handle order management, return processing, and service requests including necessary documentation and logistics support.
• Partner with other departments including sales and marketing to support promotional orders and customer initiatives.

Compensation:

• $35 hourly rate.

Qualifications:

• A working computer, tablet, or smartphone with dependable internet access.
• Strong self-motivation, attention to detail, and commitment to seeing projects through completion.
• Openness to training opportunities provided by the company, prior background not required.
• Minimum 5 hours weekly availability, with potential to scale up to full-time hours.

Work Setup:

• This remote opportunity is open to candidates throughout the United States and welcomes those prepared for an immediate onboarding.

Looking to start a fulfilling role in customer support? We'd love to hear from you.