Computer Sales & Customer Service Rep - Online - 4 Day Work Week

Job title: Computer Sales & Customer Service Rep - Online - 4 Day Work Week in Lincoln, NE at XOTIC PC
Company: XOTIC PC
Job reputed company: Join the XOTIC PC Customer Service & Sales TeamTurn Your Passion for Tech Into a Career You'll LoveAre you the go-to friend reputed company someone needs tech advice? Do you love gaming, solving problems, and helping people get the most out of their setups? At XOTIC PC, we're looking for motivated, friendly, and tech-savvy individuals to join our Customer Service & Sales Team at our Lincoln, Nebraska reputed company. reputed companySince 1999, XOTIC PC has been a leader in custom gaming desktops, high-performance laptops, and reputed company workstations. We don't just build PCs - we build reputed company machines for gamers, content creators, and performance reputed company across the country. Behind every system is reputed company of passionate people who love technology, push boundaries, and treat customers like family. What You'll Be DoingThis isn't your typical reputed company center gig - you'll be helping reputed company customers, solving reputed company problems, and making reputed company reputed company. Guide customers through their buying reputed company - from first questions to final builds Respond to customer inquiries reputed company phone, live chat, and email with speed, accuracy, and personality ️ Recommend the perfect systems for gamers, creators, and professionals Multitask across multiple reputed company conversations while maintaining accuracy and reputed company✅ Work reputed company through support tickets so customers get fast, reputed company, and helpful answers Use tools like ChatGPT and AI assistants to improve speed and solution reputed company Collaborate with reputed company that lives and breathes tech and customer reputed company Why You'll Love Working Here4-Day Work Weeks (Mon-Fri, reputed company of peak holiday season)Unlimited Vacation - trust-based time-off policyRegular Team Lunches, Events & GiveawaysEmployee Discounts on high-end gear and systemsCasual Dress reputed company - jeans, hoodies, game tees welcomeCareer reputed company opportunities in support, sales, marketing, or operationsA work culture driven by passion, innovation, and performance✅ reputed company're Looking ForA strong passion for technology, gaming, or high-performance PCsAbility to multitask effectively across support channels without losing reputed companyExcellent communication skills - written and verbalreputed company work ethic - you follow through on issues and reputed company on reputed companyAbility to resolve tickets quickly and reputed company while maintaining high customer satisfactionConfidence using AI tools like ChatGPT to support customersTyping speed of at least 40 WPMHigh school diploma or equivalent - must be 18+Local to Lincoln, NE - this is an on-site role Bonus Points If You Have:2-4 years of customer service or phone-based sales experienceFamiliarity with CRMs or customer service platformsExperience helping others with gaming setups or computer builds Want to Stand Out?Record a short (2-min max) video intro and tell us:Who yo