BDM (Offshore Technical Services) - Bay Area
An excellent opportunity for enhancing your Sales Career in IT Industry with our client – a leader in Offshore Technical Services and Infrastructure Management Services since 1989. Our client….
- Provides technical support for products ranging from enterprise and server-side products to consumer and desktop/mobile devices.
- Has one of the highest customer satisfaction rates in the industry.
- Creates its own knowledge bases.
- Works closely with its customers to provide product improvement feedback.
- Creates self-help tools to reduce call volumes.
- Creates dashboards and other tools for its agents that improve their call handling times.
- Provides extensive and intensive technical and soft skills training.
If you are suitable, available & interested, please send information in the format given below or contact us. (Note: In case you are not interested or suitable please refer anyone known to you who could be interested.)
1. Currently Residing in (City & State):
2. Availability:
3. Salary Expected:
4. Daytime & evening contact number:
5. Your legal work authorization status (H1/GC/US Citizen):
Job Details:
Title : BDM, Sr. BDM, Director, Sr. Director etc… depending on your Exp, Skills & value proposition of the candidate.
Location : San Jose, CA
Duration : Full Time Position with our client
Start : ASAP
Salary : Attractive Packages consisting of base & performance based commission (Depending on Exp, Skills & Value Proposition).
Primary Responsibilities:
- Develop new clients. (Hunting Role) on West Coast for Tech Support Services offerings.
- Develop & implement new creative marketing & sales strategies.
- Converting le into business in a very highly competitive environment in shorter sales cycles.
- Ensure that the pipeline of potential IT Tech Support Services Deals exceeds the budget.
- Ensure that the potential deals are closed as per the agreed projections/targets.
- Preparing quarterly & annual budgets & forecasts for onsite & offshore resources.
- Work seamlessly with service delivery team based in India
- Provide weekly sales activity reports
- Represent company at trade shows, conferences, etc.
- Eventually build and lead the sales team.
Skills Required:
- Hunting to develop new clients is a CRITICAL & MUST have skill.
- Must be able to generate sales le in IT Tech Support Services sales.
- Must be able to take on challenges like shrinking sales cycles, growing technology complexities, shorter delivery cycles and reduced time-to-market
- Must have a consultative sales approach having experience with IT Sales in IT Infrastructure Management Services or Tech Support Services.
- Must be able to build and maintain relationships at the highest levels in a customer organization and navigate the complex political environment.
Qualifications & Certifications:
- BS Computer Science or equivalent exp.
- MBA Marketing will be an advantage.
Experience:
- Total Exp [6-10] yrs, US Exp Min [4-5] yrs out of which major experience should be in IT Consultative Sales.
- Prior experience with outsourced tech support or customer support services desired.
- Ability to identify own key target accounts and pursue them.
Other Requirements:
- Must have Very Good verbal, written communication & presentation skills
- Proof of your legal work authorization status & two (2) professional references from last two assignments / projects / employments will be required if you are short listed.